No worries if you need to swap or send something back! Here's the lowdown on returns and exchanges

Hey there, over at ThrottleChimp™, we're all about keeping things cool and hassle-free.

Listen up – we're giving you a massive 365 days to decide if a product is your jam. In that year, you can hit us up for a full refund or a swap.

But before you sling anything back our way, just make sure it's in top-notch condition, still rocking that new vibe, and hasn't been hanging out with you for more than 365 days.

Now, here's the deal on what you can't return – we're talking books (yep, comics too), undies, and anything custom-made.

Ready to send something back? Head to www.throttlechimp.co.uk/blogs/general-pages/book-a-return.

When you ship it, drop us a note with your name, order number, and details, letting us know if you want a refund or to swap it out.

And just a heads up, if we goofed and sent you the wrong thing or it arrived looking worse for wear, give us a shout within 24 hours on 02477 360 405. We'll sort the courier and get things back on track.

Refunds usually take 3-5 days once we've got your stuff back. Exchanges? Typically 1-2 working days, and we won't charge you extra for shipping.

Changed your mind before we shipped your order? No problem – drop us another message with your order number, and we'll cancel and refund it.

If we're at fault for sending the wrong item or causing unexpected costs, we've got you covered. Get in touch, and we'll sort you out, covering any extra charges on our end.

Lost in the post? No sweat, within 10 working days, we'll send a replacement your way.

Stay cool, ThrottleChimp fam! 🚀