Hey there, over at ThrottleChimp™, we're all about keeping things cool and hassle-free.
Listen up – we're giving you a massive 365 days to decide if a product is your jam. In that year, you can hit us up for a full refund or a swap.
But before you sling anything back our way, just make sure it's in top-notch condition, still rocking that new vibe, and hasn't been hanging out with you for more than 365 days.
Now, here's the deal on what you can't return – we're talking books (yep, comics too), undies, and anything custom-made.
Ready to send something back? Head to www.throttlechimp.co.uk/blogs/general-pages/book-a-return.
When you ship it, drop us a note with your name, order number, and details, letting us know if you want a refund or to swap it out.
And just a heads up, if we goofed and sent you the wrong thing or it arrived looking worse for wear, give us a shout within 24 hours on 02477 360 405. We'll sort the courier and get things back on track.
Refunds usually take 3-5 days once we've got your stuff back. Exchanges? Typically 1-2 working days, and we won't charge you extra for shipping.
Changed your mind before